Answers before your visit

You bring the item to a pawnshop branch. It is checked there, the possible loan amount is explained and, if you accept, the pawn agreement is concluded directly on site. Before the agreement is concluded, term, costs, redemption and renewal should be clearly understandable.

Suitable items can include jewellery, watches, precious metals, coins, bars and, depending on the branch, other high-value objects. Whether an item is actually suitable is always decided after an on-site check.

We offer pawn loans at our pawnshops in Aachen and Düren. The Herzogenrath, Würselen and Alsdorf locations are gold buying branches and not pawnshops.

The amount depends on the checked value of the item, its recoverability, its condition and the professional assessment on site. A binding amount can only be stated after the specific item has been inspected.

The term and renewal options are explained before conclusion. The specific pawn agreement and the legal framework are decisive. If you have questions about renewal or redemption, please bring your contract documents with you.

A renewal can be checked at the responsible pawnshop branch. You usually need the contract documents for this. The branch explains which steps are required.

Redemption takes place at the responsible pawnshop branch. Please bring the contract documents and a valid ID document. The specific amounts and process result from your pawn agreement.

If a pledged item is not redeemed or renewed, the contractual and legal rules apply. The process is explained before the agreement is concluded so that you know which deadlines and options exist.

A pawn loan is linked to the deposited item. The focus is on the collateral that is checked and stored at the pawnshop branch. The exact conditions are explained on site.

Please bring a valid identity card or passport. If documents relating to the item are available, such as certificates, invoices or proof of authenticity, you should bring those as well.

The costs are explained at the responsible pawnshop branch before conclusion. They depend on the specific agreement, the loan amount and the applicable framework. Binding information is provided only after the item has been checked and before the agreement is concluded.

With a pawn loan, the deposited item is the central collateral. The branch explains on site which identity and contract data are required and which steps apply to your case.

The pledged item is stored at the responsible pawnshop branch. Before conclusion, the branch explains how the item is recorded and how redemption or renewal works.

A pawn auction concerns pledged items that have not been redeemed or renewed according to the contractual and legal rules. The possible process is explained before conclusion so that deadlines, redemption and renewal are understandable.

For pledged items that are not redeemed, the contractual and legal requirements apply. If you have questions about this, contact the responsible pawnshop branch with your contract documents.

High-value watches can be checked at the pawnshops in Aachen and Düren. Brand, model, condition, authenticity, accessories, documents and current marketability are important.

High-quality tools, machines or professional equipment can be checked depending on condition, brand, functionality and resale value. A binding assessment is only possible after inspection at a pawnshop branch.

Gold is valued according to material, fineness, weight, condition and the current precious metal rate. A binding offer is made only after the specific item has been checked at the branch.

Yes. Old gold, scrap gold and mixed pieces can be checked at the branch. Prior cleaning or sorting is usually not required.

You can bring items such as jewellery, rings, chains, bracelets, dental gold, scrap gold, coins, bars or other gold-bearing objects. It is important that the pieces are presented completely.

No. A fixed purchase price requires an inspection at the branch. Online or by phone, only general orientation may be possible because material, weight, fineness and condition must be checked on site.

If you accept the offer, payout is made in euros after identity verification. Depending on the case and legal requirements, payout may be made in cash or by bank transfer.

The value of gold depends, among other things, on the current precious metal rate. Fineness, weight, condition and recoverability of the specific item also matter.

Extensive cleaning is not necessary. Bring the pieces as completely as possible. The professional check takes place on site.

Yes. Small amounts can also be checked. The actual precious metal content and weight are decisive.

Gold buying is available at our locations in Aachen, Düren, Herzogenrath, Würselen and Alsdorf. The branch pages show address, contact details, opening hours and directions.

Please bring a valid identity card or passport. If available, invoices, certificates, boxes or proof of origin can help with the assessment.

These numbers describe the fineness. 333 gold contains less fine gold than 585 or 750 gold; 999 gold stands for almost pure fine gold. This is why pieces with the same weight can be valued differently.

Silver, platinum and palladium can be checked depending on form, fineness, weight, condition and current rate. Bring the pieces completely so that material and recoverable parts can be classified properly.

Yes. For inherited jewellery, estates or larger holdings, we check the pieces in an orderly way and explain which materials and values are identifiable. For larger quantities, contacting us briefly in advance is useful.

In many cases, a check is possible without a certificate. Certificates, receipts or documents can make classification easier, but they do not replace the material check on site.

No. You can have your pieces checked and then freely decide whether to accept the offer or take the items back with you.

If you accept an offer, payout is discussed and handled on site after identity verification. Depending on the case and legal requirements, payout may be made in cash or by bank transfer.

The jewellery exchange serves as an online catalogue. Viewing, advice and purchase take place personally at the branch. This allows condition, size, details and how the piece feels when worn to be checked on site.

Many offers are checked individual pieces. Availability, condition and details follow from the respective entry and the personal check on site.

Jewellery, watches and high-value individual pieces should be viewed personally before purchase. The website shows the catalogue; the sale takes place on site at the branch.

Whether a reservation is possible depends on the specific piece and current availability. If you are interested, direct contact is useful.

The respective product or category page shows the available pieces. If you are interested, you can contact the branch or plan your visit accordingly.

The jewellery exchange shows available individual pieces. If a category currently has no active products, there is no suitable offer there at the moment.

The jewellery exchange is intended as a catalogue. Viewing, advice and purchase take place personally at the branch so that size, condition, details and fit can be checked on site.

The website provides a catalogue overview. Availability, condition and details are checked on site; the purchase does not take place anonymously through the website.

In addition to material and weight, workmanship, condition, stones, recoverability and current demand can play a role. The exact valuation takes place at the branch.

Yes. Defective jewellery, individual pieces or fragments can also be checked. Material, weight, fineness and condition are decisive.

For suitable jewellery, stones, quality, setting and condition can be taken into account. Classification takes place after inspection on site.

Watch components or defective watches can be checked depending on material, brand, condition and recoverability. A precise statement is only possible on site.

If documents are available, please bring them with you. Certificates, invoices, boxes or proof of origin can help with classification, but they are not always mandatory.

Yes. Inherited jewellery can be checked at the branch. If information about origin, invoices or certificates is available, you should bring these with you.

Not always. For many pieces, the material value is important. Depending on the jewellery, workmanship, condition, stones and recoverability can also matter.

At the pawnshops in Aachen and Düren, it can be checked whether a piece of jewellery is suitable for a pawn loan. Pure gold buying branches do not offer pawn loans.

Platinum or palladium jewellery can be checked. Material, fineness, weight, condition and recoverability of the specific piece are decisive.

The numbers indicate the gold fineness. They help with classification, but they do not replace the check because weight, condition, workmanship and stones can also be relevant.

Yes, a check is often possible without a certificate. Available documents, boxes, invoices or proof of origin can make classification easier.

No. You can have several pieces checked and then decide which items you want to sell and which you want to take back with you.

Yes. Silverware, table silver, silver jewellery, silver coins and silver bars can be checked at the branch.

Material, fineness, weight, condition and the current market situation are relevant. For coins or special pieces, additional factors may apply.

Extensive cleaning is not required. Bring the pieces as completely as possible so that they can be checked properly.

Silver-plated goods differ from solid silver. Whether a purchase makes sense can only be assessed after inspection on site.

Yes. Individual pieces can also be checked. Material, weight, fineness and condition are important.

A hallmark can provide information about fineness or manufacturer. It does not replace the professional check because condition, material and authenticity must be considered on site.

Yes. Silver coins and silver bars can be checked. For coins, minting, condition and market demand can be relevant in addition to material and weight.

These numbers indicate the silver fineness. 925 silver, for example, contains a higher silver content than 800 silver. The exact valuation still takes place only after material, weight and condition have been checked.

Yes. Silver from estates, inheritances or households can be checked in an orderly way. For larger quantities, a brief enquiry before the visit is useful.

Hallmarks and material details can provide clues, but they are not decisive on their own. Whether a piece is solid, silver-plated or otherwise composed is checked at the branch.

No. Dental gold, scrap gold and dental alloys can be presented as they are. Prior cleaning is not necessary.

Dental gold is classified according to material, weight and composition. The exact valuation takes place after an on-site check.

Yes. Small amounts can also be checked. Bring all pieces completely so that the weight can be determined correctly.

Mixed materials can be checked. The decisive factor is which recoverable precious metal components are present.

No. If you have information, it can be helpful. The professional check still takes place at the branch.

Yes. Dental gold from an inheritance can be checked. For larger or special cases, a brief enquiry in advance can be useful.

The current precious metal rate is an important basis, but it is not automatically the purchase price. Dental gold can consist of different alloys, so the specific material must be checked.

Proof can be helpful, but it is not always available or required. Bring any existing information with you; the professional classification takes place at the branch.

Material, fineness, weight, condition, minting and the current market situation are relevant. Whether material value or a special collector value matters depends on the specific coin.

Yes. Gold and silver coins can be checked. Bring the coins as completely as possible and without prior cleaning.

Please do not clean coins before your visit. Improper cleaning can worsen the condition and influence the valuation.

Yes. For extensive collections, contacting us briefly in advance is useful so that enough time can be planned for the check.

That can happen, but it depends strongly on minting, preservation, demand and authenticity. A precise assessment is possible only after inspection.

For bullion coins, material, weight, fineness, condition and the current market situation are among the important factors.

If certificates, capsules, boxes or purchase receipts are available, please bring them with you. They can help with classification.

Yes. Coins from estates or collections can be checked in an orderly way. For extensive collections, prior contact is useful so that enough time can be planned.

For bullion coins, the precious metal value is often central. For collector coins, minting, preservation, rarity, demand and authenticity can also be relevant.

Yes. Gold and silver bars can be checked at the branch. Material, fineness, weight, authenticity and market situation are decisive.

A certificate can be helpful, but it is not always mandatory. Please bring any packaging, certificates or purchase receipts with you.

The check is carried out on site using suitable methods. Which method is useful depends on the specific bar.

Damage can affect valuation and recoverability. A precise statement is only possible after inspection.

The current precious metal rate is an important factor. Weight, fineness, condition and authenticity of the bar are also taken into account.

At the pawnshops in Aachen and Düren, it can be checked whether a bar is suitable for a pawn loan. Pure gold buying branches do not offer pawn loans.

Packaging, a certificate or a serial number can help with classification. Material, weight, fineness, authenticity, condition and marketability remain decisive.

Yes, a damaged bar can still have material value. Damage can, however, affect valuation and recoverability; the specific assessment takes place on site.

In many cases, you can come directly during opening hours. For extensive collections, special items or larger requests, a short call is useful.

Please bring a valid identity card or passport. Existing certificates, invoices, boxes or proof of origin can help with classification.

Opening hours, address, phone, email and directions can be found on the respective branch pages.

A binding price is not possible by phone because the specific item must be checked on site. By phone, the branch can explain which documents may be helpful.

Pawn loans are available at the pawnshops in Aachen and Düren. Herzogenrath, Würselen and Alsdorf are gold buying locations and not pawnshops.

Gold buying is available in Aachen, Düren, Herzogenrath, Würselen and Alsdorf. The branch pages show the relevant addresses, contacts and opening hours.

Basic preparation can help, but it is not mandatory. It is important that all items are presented completely so that weight and material can be checked correctly.

For purchases, pawn loans and legally required checks, personal data may be processed. Details can be found in the data protection information and in the notices on site.

Yes. Which branch is best depends on your request. For pawn loans, use Aachen or Düren; for gold buying, several locations are available.

A brief contact in advance can be useful. A binding value is only determined on site, but the branch can explain which information and documents may help.

The Düren Aachener Straße 19b branch is temporarily closed. For current pawn loan and gold buying requests in Düren, please use the active Kölnstraße branch.

No. Pawn loans are available only at the pawnshops in Aachen and Düren. Herzogenrath, Würselen and Alsdorf are gold buying locations and not pawnshops.

Choose the pawnshop branch that best fits your location and request. The branch pages show address, contact details, opening hours and directions.

For larger holdings, a prior enquiry can be useful. Whether a home appointment is possible in a specific case is clarified individually; a binding valuation is only made after the items have been checked.